Your step-by-step guide to Contract Hire

Below is our step-by-step guide to leasing a vehicle, from choosing your new vehicle to returning your old one at the end of your contract.

Choose your vehicle 

Your first step is to choose a vehicle that suits your lifestyle and budget. If you know which vehicle you desire, you can select the manufacturer and model. However, if you don't have a vehicle in mind our other search options include body style and budget. Bear in mind that when searching by budget, this will show prices on set terms and mileages, changes to any of these will affect the monthly rental.

Lease term and mileage

The term and mileage on your lease affect your monthly rental, so it is important to consider your requirements carefully before taking out your contract. You should estimate your mileage as accurately as possible to avoid excess-mileage charges at the end of your contract. 

Request a quotation 

Once you have decided on the make, model, and profile of your lease, please request a quotation via our website.

Apply for finance

If you are happy with our quotation and would like to proceed further, you will be asked to complete a finance application. The form will ask you for personal information, including your name, address and employment and financial details. Occasionally, the finance company will request additional information to support your application, such as bank statements or proof of address.

Order your new vehicle

If your finance application is approved, we will send you an order form to check, sign and return. Once your order is processed, we will confirm your new vehicle details. Our Admin Team will keep you updated with its progress and request the relevant finance documents and any payments due.

Delivery of your new vehicle

Once all documentation and any payments are in place, and your new vehicle has arrived and undergone its pre-delivery inspection, our Deliveries Team will contact you with the earliest available delivery date.  We can deliver to any address in mainland Britain, but deliveries to Northern Ireland are only to the nearest port. All our deliveries are driven by a delivery company, or you can request a transported delivery, quotations available on request.  

Keep your lease vehicle in good condition

You need to ensure the car is maintained to an acceptable standard, which means adhering to the service schedule and keeping the car in a roadworthy condition. Please check the parameters in the handbook at the beginning of the contract hire agreement. Maintenance contracts are available should you wish to include the cost of maintaining the car in your monthly rental.

6 Months before end of your contract

Please contact us before the end of your existing contract so we can provide you with a competitive quotation for your new vehicle lease.

What happens at the end of the contract?

At the end of the contract, you will need to contact the finance company to arrange collection of your vehicle.  If you have exceeded your agreed mileage, an excess mileage charge will be payable, worked out on a ‘pence per mile’ basis as set at the start of your contract.

When returning your vehicle, it will be assessed according to the BVRLA Fair Wear and Tear guidelines.  We recommend you take detailed photographs of the vehicle prior to return.  Any damage that falls outside of these guidelines may be subject to end-of-lease penalty charges.